ojs2 has produced an error Message: WARNING: mkdir(): Permission denied In file: /var/www/html/ojs246_old/lib/pkp/classes/file/FileManager.inc.php At line: 306 Stacktrace: Server info: OS: Linux PHP Version: 5.6.33-0+deb8u1 Apache Version: Apache/2.4.10 (Debian) DB Driver: mysql DB server version: 5.7.27
ojs2 has produced an error Message: WARNING: assert(): Assertion failed In file: /var/www/html/ojs246_old/plugins/generic/usageStats/UsageStatsPlugin.inc.php At line: 308 Stacktrace: Server info: OS: Linux PHP Version: 5.6.33-0+deb8u1 Apache Version: Apache/2.4.10 (Debian) DB Driver: mysql DB server version: 5.7.27
Process Improvement in Issuing Certificate of Origin by Ministry of Commerce with Simulation Model | Eamsiri | งดใช้ระบบ 3-31 กค 66 Burapha Science Journal

Process Improvement in Issuing Certificate of Origin by Ministry of Commerce with Simulation Model

Sirinop Eamsiri, Kamonchnok Suthiwartnarueput

Abstract


This research presents Certificates of Origin issuance process improvement by Bureau of Foreign Trade Service, Ministry of Commerce. Applying Arena program to create simulation models in identifying clients’ total time and waiting time results, this study aims to improve the service quality by adding fast lane counters for small clients together with comparing the simulation results of the pre and post models. In conclusion, the analysis shows that the average of the pre-model total time is 117.60 minutes while its average waiting time is 47.10 minutes. In addition, these model comparisons prove that 1 to 8 copies per client is the most suitable suggestion to increase the service efficiency and productivity by reducing the average total time to 51.40 minutes (56.29%), the average waiting time to 20.25 minutes (57.01%) and the average utilization to 65.02%

 

Keyword :  simulation model ; improvement ; certificate of origin ; fast lane


Full Text:

PDF

References


Department of Foreign Trade (2017) Intendancy of Bureau of Foreign Trade Services, Ministry of Commerce .

Bangkok : Department of Foreign Trade.

Mendenhall, W and Beaver, R.J. Introduction to Probability and Statistics 12th Edition. USA : Duxbury, (2006)

Peter Raktum, and Ratdawan Keawkitipong. (2015).The factors and strategy to Persuade the use of NSW, Business

Journal, Issue no. 16, page 32 (January – April)

Premchewin Traithip (2011). Study of Chaloem Ratchamongkhon Subway Line’s Operation Plan During Peak

Period by Simulation Model. Master of Engineering in Industrial Development, Faculty of Engineering,

Thammasat University.

Registration and Information Dept. Bureau of Foreign Trade Services (2018). Data of issued certificate of origin

-2019 Bangkok: Bureau of Foreign Trade Service.

Rungrut Pisunpen. Introduction to Arena Program. Bangkok: , SE-EDUCATION (2010).

Siree Siricupta (1982). Simulation of passenger waiting line of immigration and customs check point at Bangkok

international airport. Master in Computer Engineering Department ,Graduate school, Chulalongkorn

University.

W. David Kelton, Randall P. Sadowski and David T. Sturrock. Simulation with Arena 4th Edition.

USA : McGraw-Hill, (2007)


Refbacks

  • There are currently no refbacks.